Protecting the security and privacy of your personal information is crucial for Mobile World. We take the protection of your online privacy seriously and this Privacy Policy sets out how we use and protect any personal data we obtain from activities on our online shop. We at Mobile World fully understand how important this is for you, therefore we take 24/7 effort to improve our practice, keep us updated and make our web shop 100% secure and reliable.

When you use Mobile World Online Shop to place an order, sign-up or register for newsletters we may collect:

  • Your contact information such as name, postal address, e-mail address, username and password, payment information (card payment details), shipping information, telephone number, even if you do not complete your purchase.
  • Details of any purchase orders that you place through the website, and any details related to the delivery.
  • Details of your visits to the web shop and the resources that you access, cookies and IP addresses of your computer

Note that all of these information are used to understand your business needs and to conduct appropriate anti-fraud checks for safe e-commerce. All data gathered from the purchasing process in on high-level of security and privacy and everything is aimed towards imporoving our web shop and tailoring our services to you.

Depending on how you engage with us, we may use your information:

  • To process your order, collect payment, arrange delivery and other purchase related services
  • For our internal statistical analysis to enhance our business performance and to generally improve our services
  • To ask you if you want to participate in surveys or give us a feedback on some topic in order to make the web shop more powerful
  • To provide status updates of your order or provide customer service when you need help
  • To send you email promotions for the products and services you may like, only if you are willing to and accept to receive newsletters

We do not share your personal information with any third parties except as provided in this policy or as required by law. We do not rent or sell personally identifiable information to others. We occasionally make our newsletter mailing list and provide users’ data as names and e-mail addresses to our partners, for Direct Marketing, who work under all standards in this fields of business. We do not share e-mail addresses with third-parties for the purpose of sending their own e-mails to you.
We contract with other companies to provide certain services as e-mail distribution, shipping, market research and payment processing (ex. PayPal) and these providers are not authorized to use or abuse the information in any other activity that is not related to perform services on our behalf or help us conduct business properly.

We collect aggregate anonymous information that is not personally-identifiable through cookies. This information, such as type of internet browser, computer operating system used, domain name of the website from which you came, average time spent etc., are collected through small text files stored by your Web browser on your computer, phone, tablet or any other device. Cookies allow us to identify and authenticate visitors, track aggregate behavior and enable important web shop features.
If you do not wish to use cookies, please change your Web browser settings to not accept it. You can find on Google the tutorial on how to achieve this.
One of the main feature of web shop using cookies and sessions (ID session cookies) is saving the cart of particular user when the user leaves web shop. After the return of that user, he can normally continue shopping from the point where he stopped last time.
Targeted advertising. Third-party advertising companies serve ads on our behalf across the Internet. They may collect anonymous details about you through cookies on our web shop or using web beacons and tags used for auditing, research and report for us and for advertisers.

We work constantly on providing fully secured services to our customers. This includes preventing the unauthorized access to or unauthorized alteration or disclosure of information we hold. To prevent this we:

  • Implement technology (digital and electronic) that are up-to-date and provide high-leveled security
  • Use encryption for Internet data transfer of sensitive personal information
  • Ensure you that credit card numbers are not stored in our database. We keep on file only the last 4 digits to verify that the card was used
  • Ensure you that the ID of purchase is only related to the purchase itself. This is used for billing purposed and ID contains no link to credit card number of particular user.